I feel like an a-hole for this but it also feels kinda justified

Cinnamorolling_InMyGrave_ 10/2/2023 01:11 pm 245

so I got lipgloss from this very popular Etsy shop and it was a custom order and they messed it up. I want to return it and get the one that I ordered but like I feel mean about it. Like it messed me up, like ruined my day. I also got another one but I was really excited about the custom one yknow? And like, I’m not going to make them go bankrupt because of my $11 lipgloss getting remade. And like I should get what I payed for right? It was only the tube they messed up but it is very different from what I ordered. They also could’ve given me the wrong scent but that could just be me. But the scent smells like artificial grapes and I HATE that smell (and the taste of the edible stuff flavored that way). Should I ask them to make a new one and return the other

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Oct 2, 2023 1:51 pm

@scenek1ttiXD: @Ashtchi: y’all are great thanks/ge

Oct 2, 2023 1:15 pm

I'm sure they would be happy to resolve this issue. I'm an Etsy seller and it doesn't bother me when my customers come to me with things like this.

Oct 2, 2023 1:14 pm

absolutely! if you pay for something nd it comes messed up you have every right to return it and ask for a new one shrug