Why doesn't the delete function work on SocialMsg? - Mr Small

Lord_Cookie 2/19/2023 08:59 am 302

I have a lot of chats I no longer want as it clogs my inbox and I can't delete them? I've tried on phone, chromebook (chrome and microsoft edge), even DS! Why do these not work? /nm Thank you! - Mr Small lil rainbow

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Feb 21, 2023 1:39 am

@Crumpet: we all get lazy sometimes! laugh no worries, it's not dire but thank you ! - mr small

Feb 20, 2023 1:18 pm

I'm pretty amused by this. I must have decided it was too much work and just hacked in a way for myself to delete messages, and then I was going to come back to it but didn't... for ten years laughlaughlaugh

Feb 20, 2023 1:13 pm

@Lord_Cookie: I've had a look at the code and it looks to me like I never finished the message deletion feature. It's only letting you delete messages which you've sent. It's weird because I can see that some of the code is set up for it. It's just not finished. Maybe I got distracted?! It must have been like this for about 10 years!

Then I have an override in the code which lets me (literally just me) delete everything. That's why I had never noticed it wasn't working; it works for me laugh

This will be a weekend job unfortunately. It's not something I can quickly fix and I have limited time during the week. It might even take multiple weekends to fix it because I think there's quite a lot that needs to be changed for this to work.

Feb 20, 2023 1:02 pm

@Crumpet: no worries! - Mr Small

Feb 20, 2023 12:46 pm

@Lord_Cookie: thank you. Leave it with me and I’ll see what I can find out. I might not get back to you until later in the week depending on how much investigation it requires.

Feb 20, 2023 9:55 am

@Crumpet: The inbox one, sorry I'm not very good at explaining things. - Mr Small

Feb 20, 2023 12:58 am

Thank you. Are you deleting individual messages which you sent in a message thread, or are you deleting from the message index/inbox screen using the checkboxes and “delete selected” option?

I’m not sure if you’re using one or both of those deletion options from what you’ve said.

Feb 19, 2023 11:03 pm

@Crumpet: I can individually delete my messages, but the chat itself stays, I tried deleting "Crafts" and "Taiko". It doesn't give me an error code, it just, doesn't delete them. Thank you - Mr Small

Feb 19, 2023 2:45 pm

That’s not good sad Please message me with some examples of messages you couldn’t delete - the subject lines. If you could also try deleting them right before you send the message that would be helpful because then I can check the error logs. It’s not a global issue because I can see other people deleting messages and I can delete them as well.

Feb 19, 2023 9:00 am

It very, very rarely works, like once every 5 months? - Mr Small